Support Services Staff and Residents: Working Together to Create Strong Communities
Posted on: September 22, 2016, by : Alicia Cordes-Mayo

CommonBond staff member Meghann Gordon (third from left) was named one of the Supervisors of the Year for the City of Minneapolis STEP-UP program

Every year, a significant portion of the funds raised by CommonBond supports the work of our onsite Advantage Services teams. With more than 9,000 people living in CommonBond communities, the power of connection between residents and CommonBond’s Advantage Services staff is a key factor in the success of residents. Here’s a glimpse into the work CommonBond residents and our 60+ Advantage Services staff members do on a daily basis.

Staying healthy and independent: One of our senior residents – an individual who had experienced long-term homelessness – recently stopped taking his required medications because the copays had climbed to $90 for a three-month supply. This was more than he could afford.  An Advantage Services team member met with him and, together, they contacted the Senior Linkage Line for assistance on reducing his medication copays. After several phone calls and many hours of discussion, Hennepin County Medical Center filled his three month supply for $38. The resident is now back on his medications and doing better.

Building community:  Two of our Maplewood, MN sites, Trails Edge Townhomes and Century Trails, organized and held their semi-annual breakfast, which is an event targeted at engaging neighborhood partners to improve the community for all residents. In addition to sharing a meal, residents and community members created strategies to use and support each other’s programs. Along with CommonBond, St. Paul’s Monastery, the Benedictine Center, Century College, Tubman Center East, Hill Murray High School, and Maple Tree Childcare Center participated in this important community-wide gathering.

Preparing our youth for the future:  The City of Minneapolis STEP-UP program serves Minneapolis youth who face some of the greatest barriers to employment. During the summer of 2016, nearly 1,700 youth ages 14-21 worked at 230 local nonprofits, including CommonBond Communities. At the recent end-of-summer celebration and awards ceremony, Meghann Gordon, a CommonBond Youth Coordinator, received the Supervisor of the Year award for her work on behalf of supporting youth.

CommonBond residents are strong, engaged, and full of ideas on how to improve their communities. Our onsite Advantage Services staff members are there to actively support and provide tools for residents’ ongoing growth and success. This teamwork leads to a strong sense of community and connectedness across our properties.

For details about our Advantage Services, or if you would like to tour our housing communities to learn more from staff and residents, please contact Kathy Tolo at or 651-265-4748.