Privacy Policy

Online Privacy Policy

Effective date: November 25, 2024

CommonBond Communities (“CommonBond,” “we,” “us,” and “our”) owns and operates this website (this “Site”). This Online Privacy Policy (this “Policy”) describes our commitment to privacy and reflects the importance we place on earning and keeping your trust. Scroll down to read the entire Policy.

Scope of This Policy

This Privacy Policy applies to the information we collect from or about individuals through this Site. It does not apply to information we collect through other channels, such as over the phone or in person. Some of the information we collect through this Site may be “personal information”— any information that can identify you directly or indirectly, such as your name, contact details, IP address, and other data we collect when you interact with this Site.

We have provided this Notice so that you will know what information we collect, how we use this information, the types of third parties with whom we may share this information, and some of the choices that are available to you.

This Policy may be supplemented or amended from time to time by additional privacy notices (“Privacy Notices”), provided at the time we collect your information. For example, certain pages of this Site may contain Privacy Notices providing more details about the information we collect on those pages, why we need that information, and choices you may have about the ways we use that information. In other cases, specific Privacy Notices may be required to comply with the privacy laws of one of the countries, provinces, or states in which we do business.

Your Consent

By using this Site, you are consenting to the collection, use, disclosure, and transfer of your information as described in this Policy (and any Privacy Notices that apply to you). If you do not consent to the collection, use, disclosure and transfer of your information as described in this Policy (and any Privacy Notices that apply to you), you may not use this Site. If you have questions about this Policy, or any Privacy Notice, please contact us using the information provided below.

Our Terms of Use

This Policy is part of the Terms of Use that govern your use of this Site.

Your Choices

In General. We respect your right to make choices about the ways we collect, use, and disclose the information you provide on or through this Site. We strive to provide choices to you at a meaningful time and in a meaningful place. This Notice describes some of your other choices, such as your choice to opt out of receiving “cookies.”

First-party cookies: These are cookies placed directly by CommonBond and are used for functionality like remembering your login information. Third-party cookies: These are placed by external services (like Google Analytics), and we use them for things like understanding how visitors use the site or serving targeted ads.

Do Not Track Mechanisms. Your browser may deliver a “Do-Not-Track (‘DNT’) signal” to this Site. Because of the changing state of technology and indecision within the technology and marketing industries regarding the meaning of DNT signals, we currently do not make any guarantee that we will honor DNT signals.

Previously Expressed Preferences. You may change previously expressed preferences regarding how we use information you provide on or through this Site. For example, after signing up to receive our electronic newsletter, you may decide to stop receiving it by clicking the “unsubscribe” link in the newsletter’s footer. You may be able to change other preferences through an account you create on this Site. Otherwise, please contact us using the information provided above.

This Policy May Change

CommonBond reserves the right to update or modify this Policy and any Privacy Notice, at any time and without prior notice, by posting the revised version of the Policy or Privacy Notice on this Site. These changes will only apply to the information we collect after we have posted the revised Policy or Privacy Notice on this Site.

Your use of this Site following any such change constitutes your agreement that all information collected from or about you after the revised Policy is posted will be subject to the terms of the revised Policy. You may access the current version of this Policy at any time by clicking on the link marked “Privacy” at the bottom of each page of the public areas of this Site.

Information We Collect

Information You Manually Provide. CommonBond collects the information you manually provide (using your keyboard, mouse, or touchpad) when you use this Site, for example, we collect the information you provide when you apply for employment, express interest in volunteering, submit a question, or otherwise interact with this Site. Some of the information you manually provide may be personal information, such as your name and contact information.

Information From Third-Party Social Media Platforms. You may be able to register with, log on to, or enhance your profile on this Site by choosing to automatically populate the requested data fields with information you previously provided to a third-party social media platform (such as Facebook or Twitter). By doing this, you are asking the third-party platform to send us information, including personal information, from your profile on that platform. We treat that information as we do any other information you give to us when you register, log on, or enhance your profile.

Information from your browser or device. CommonBond collects information that is sent to us automatically by your web browser or mobile device. This information typically includes your IP address, the name of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit. The information we receive may depend on your browser or device settings.

The information we receive from your web browser and device is not, in and of itself, personally identifiable. Generally, we use this information in the aggregate to help us improve this Site and make it more compatible with the technology used by our visitors. However, we may combine it with other information to identify you or we may combine it with information that does identify you. We may also review our server logs for security purposes—for example, to detect intrusions into our network—and we might share our server logs, which contain visitors’ IP addresses, with the appropriate investigative authorities who could use that information to trace and identify you.

Information Collected by Cookies and Other Technologies. We use “cookies” and other technologies to collect information and support certain features of this Site. For example, we may use these technologies to:

• collect information about the ways visitors use this Site—which pages they visit, which links they use, and how long they stay on each page
  • support the features and functionality of this Site—for example, to save you the trouble of reentering information already in our database or to prompt the settings you established on previous visits
  • personalize your experience when you use this Site
  • improve our marketing efforts, including through use of targeted advertising

The information we collect using cookies and similar technologies is not, in and of itself, personally identifiable, but we may link it to personal information that you provide. If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. Although you are not required to accept cookies when you visit this Site, you may be unable to use all of the functionality of this Site if your browser rejects our cookies.

Information About Third-Party Cookies

In addition to the cookies CommonBond delivers to your computer or mobile device through this Site, certain third parties may deliver cookies to you for a variety of reasons. For example, we use Google Analytics, a web analytics tool that helps us understand how visitors engage with our Sites. To learn more about Google Analytics, click here.

Other third parties may deliver cookies to your computer or mobile device for the purpose of tracking your online behaviors over time and across nonaffiliated websites and/or delivering targeted advertisements either on this Site or on other websites.

You have choices about the collection of information by third parties on our Sites. For example, if you don’t want information about your visit to this Site sent to Google Analytics, you may download an Opt-out Browser Add-on by clicking here. Please note that the Add-on does not prevent information from being sent to CommonBond.

In addition, if you would like to opt-out of having interest-based information collected by certain entities during your visits to this Site or other websites, please click here. You will be directed to an industry-developed website that contains mechanisms for choosing whether each listed entity may collect and use data for online behavioral advertising purposes. It may be that some of the third parties that collect interest-based information on this Site do not participate in the industry developed opt-out website, in which case the best way to avoid third-party tracking of your online behaviors may be through your browser settings and deletion of cookies.

How We Use Your Information

Generally, we use the information we collect through this Site:

• to provide the information, products and services you request
  • to provide you with effective customer service
  • to provide you with a personalized experience when you use this Site
  • to contact you with information and notices related to your use of this Site
  • to contact you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us)
  • to invite you to participate in surveys and provide Feedback to us (in accordance with any privacy preferences you have expressed to us)
  • to improve the content, functionality and usability of this Site
  • to better understand your needs and interests
  • to improve our products and services
  • to improve our marketing and promotional efforts
  • for security, credit or fraud prevention purposes
  • for any other purpose identified in an applicable Privacy Notice, click-through agreement or other agreement between you and us.

How We Share Your Information

Within the CommonBond Family of Entities. CommonBond may share the information collected through this Site with other entities in the CommonBond family, such as CommonBond Housing. These affiliate entities are permitted to use your information for their own marketing purposes and in a manner otherwise consistent with this Policy. However, before sharing your information in this fashion, we may offer you the opportunity to “opt out” or “opt in,” as required by applicable law.  If you no longer wish to receive promotional emails or communications from us, you can opt out by clicking the unsubscribe link in the email or by updating your preferences on our site.

With Third–Party Vendors. CommonBond shares information collected through this Site with third-party vendors who act for us or on our behalf. For example, we may use third-party vendors to design and operate this Site; to conduct surveys; and to help us with our promotional efforts. These third-party vendors may need information about you to perform their functions.

With Other Users of this Site. You may be able to submit User-Generated Content on or through this Site. In this Policy, “User-Generated Content” or “UGC” refers to content that you post using the social networking tools we make available to you and that does not constitute “Feedback”. Any personal information contained in UGC can be read, collected, or used by others. In addition, we may use UGC you submit for advertising campaigns and other promotions. We may or may not use your name in connection with such use, and we may or may not seek your consent before using the content for such purposes. Therefore, you should have no expectation of privacy with respect to UGC you submit on or through this Site.  If you post User-Generated Content (UGC), be aware that your content may be visible to other users, and personal information within that content may be collected or used by others. We recommend not sharing sensitive personal information through UGC.

With Other, Carefully Selected Business Partners. From time to time, we may share your information with selected third parties for their own marketing purposes. For example, we may partner with third parties to sponsor certain events, and we may share with these third parties the information you submit to us when purchasing tickets for the event. Before doing so, however, we may offer you the opportunity to “opt out” or “opt in,” as required by applicable law.  If you no longer wish to receive promotional emails or communications from us, you can opt out by clicking the unsubscribe link in the email or by updating your preferences on our site.

In aggregate or de-identified form. We use information collected through this Site to create a compiled, aggregate view of usage patterns. We may share aggregate information with third parties so they can better understand our user base. We may also share with third parties’ information about how particular individuals use this Site, but only on a de-identified basis (“Individualized Data”). Individualized Data is not personally identifiable, but it does reflect the usage patterns of a particular Site user, as opposed to Site users collectively.

As Part of a Business Transfer. Your information may be transferred to successor organization in the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of such a change, and the use of your information will be governed by the terms of this policy, unless you are provided with a new privacy notice.

To Comply with Laws and Protect Our Rights and the Rights of Others. We may disclose your information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order or a subpoena. We may also disclose your information to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of this Site; to enforce or apply our online Terms of Use or other agreements; or to protect our own rights or property or the rights, property or safety of our users or others.

As Described in a Privacy Notice or click-through agreement. We reserve the right to disclose your information as described in any Privacy Notice posted on a page of this Site where you provide that information. By providing your information on that page you will consent to the disclosure of your information as described in that privacy notice. We also reserve the right to disclose your information as described in any click–through agreement to which you have agreed.

How We Protect Your Information

CommonBond takes industry-standard security protocols, including encryption in some cases and secure storage solutions, to protect your personal information from unauthorized access. Although we use reasonable measures to help protect your information against unauthorized use or disclosure, we cannot guarantee the security of information provided over the Internet or stored in our databases and will not be responsible for breaches of security beyond our reasonable control.

A Note About Children’s Privacy

You must be at least 13 years old to have our permission to use this Site. We do not knowingly collect personal information from visitors under 13 years of age through this Site. If you are under the age of 13, you can use this service only in conjunction with your parent’s or guardian’s permission.

Links to Other Websites

This Policy applies only to the CommonBond-owned websites on which it is posted. CommonBond and its affiliates may operate other websites that serve different purposes. If you visit another CommonBond website, please take a moment to review the privacy policy posted on that site to learn what information may be collected through that site and how it is processed.

This Site may also contain links to websites that are not operated by CommonBond or its affiliates. These links are provided for your reference and convenience only and do not imply any endorsement of the products sold or information provided through these websites, nor any association with their operators. CommonBond does not control these websites and is not responsible for their data practices. Any information you provide to third parties on their websites is covered under their privacy and data collection policies and is not covered by this Policy. We urge you to review the privacy policy posted on any site you visit before using the site or providing any personal information.

Access to Your Information

Under applicable data protection laws, you have the right to access, correct, delete, or object to the processing of your personal information. You may also have the right to withdraw consent at any time if you have previously consented to our processing of your data. If you would like to review, correct and update the personal information you have provided to us through this Site, please contact us using the information provided below. We will respond to your request within the time limit set out by the applicable privacy legislation. We will use reasonable efforts to comply with your request as required by applicable law.

Retention of Personal Information

CommonBond retains the personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law, whichever is longer.

This Site Is Hosted on Servers Located in the United States.

CommonBond is a U.S. corporation. While it is in our possession, your information will generally be stored in CommonBond databases or databases maintained by our third-party service providers on servers and data storage devices that may or may not be in the US.58313017.01 United States. U.S. data protection laws may not provide as much protection as the data protection laws in force in some other countries, however, we will process your information in accordance with this Policy no matter where our data is stored. If you are located outside the U.S., by using this site, you consent to the transfer of your information to the United States. We ensure that any international data transfers are subject to appropriate safeguards, including Standard Contractual Clauses or Privacy Shield where applicable.

Governing Law

This Policy shall be governed under the laws of the State of Minnesota United States of America without regard to its conflicts of law provisions.

Questions About This Policy or CommonBond’s Data Practices

If you have questions or concerns about this Policy, any Privacy Notice, or CommonBond’s data practices, please contact us by email at ITSupport@commonbond.org. You may also contact us at:

CommonBond Communities 1080 Montreal Avenue Saint Paul, MN 55016 651-291-1750